Much has been said (and written) about how easy it is to
start an online business. Indeed, the availability of new resources, platforms
and technologies has allowed enterprising individuals to act upon their dreams
and ideas and turn these into potential money-making machines.
But if you build it, will they come? Or more precisely, will
they buy from you?
Indeed, you can have your own online shop built for you in
less than a week. However, that is just the beginning. Once the website is up
and running, you have to invest in a lot of things. For starters, you’ll have
to promote it through a variety of means, from SEO to social media and even to
pay-per-click advertising. All of these will allow your venture to register a
blip in your target customers’ radars.
However, do mind that visibility is one thing. Sure, you can
drive traffic to your website, but that does not necessarily translate
to sales. It is inevitable to lose customers along the chain of processes
involved — from search engine results to page visits to the checkout counter.
At all of these stages, there are customers that bounce off your Web page. That
is one reality that you need to understand.
Again, there are several measures that you can implement in
order to minimize your bounce rates. These include improving the design of your
website and overall user experience, making customer policies and terms of use
clearer, and site verification.
For newly established websites, website verification may be
considered as the fastest way to earn trust from your prospective customers and
boost conversion rates.
Trust is a major component of conversion that some
businesses overlook. Indeed, if you offer an amazing product, it is easy to
think that customers will make a beeline for it. However, the Internet is still
far from being a safe haven for both buyers and sellers. Despite the popularity
of online shopping, there are still several risks that threaten both sides of
the camp.
By putting trust seals on your website, you are giving the
impression to your prospective customers that you are willing to have a third
party look at your systems, go through the verification process, and implement
the appropriate measures in order to guarantee the online safety of website
visitors.
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